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Director, Students of Color Success (SoCS)
Durham Technical Community College in Durham, North Carolina
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Date Posted 07/16/2019
Admin-Student Affairs and Services
Salary $52,500-$57,000 annually (12 months) -  
Employment Type Full Time Staff
Application Deadline Open until filled

Job Title

Director, Students of Color Success (SoCS)


Institutional Equity and Inclusion



Direct Reports


Minimum Qualifications

Bachelor’s degree from an accredited institution in any field of study and 5 years job-related experience.
Experience in providing academic advising, counseling, or related student support services.

Work Experience

Demonstrated work experience in higher education setting coordinating equity-related initiatives/programs that support the retention of underrepresented students.
Supervisory experience.

Preferred Qualifications

Master’s degree from an accredited institution in a relevant discipline is preferred.
The ideal candidate demonstrates experience in developing and coordinating support and mentoring/coaching initiatives for underrepresented populations.

Knowledge, Skills and Abilities

1. Knowledge of trends – the systemic and institutional-specific factors that impact underrepresented populations, and the accepted practices relevant to the position;
2. Demonstrates understanding of identity development (e.g., masculinities, racial identity, etc.) and its relevance in the recruitment and retention of students;
3. Ability to collect, analyze, interpret, and effectively communicate data;
4. Ability to build relationships, college-wide and with external stakeholders, to address the needs of students of color, holistically;
5. Effective communication (written and oral) and interpersonal skills, including the ability to coordinate and facilitate meetings internally and externally;
6. Demonstrates effective presentation skills and the ability to provide information to diverse audiences;
7. Ability to problem solve, think critically, and apply information literacy effectively to support informed-decisions;
8. Ability to manage multiple tasks and meet deadlines;
9. Ability to think creatively, independently and collaboratively, and put ideas into action;
10. Ability to manage various types of projects (e.g., grants);
11. Demonstrates proficient use of technology (e.g., Microsoft Office, presentation tools, data warehouse, reporting, etc.);
12. Personal integrity, honesty, and the ability to deal effectively with confidential information (e.g., FERPA); and,
13. Demonstrates understanding of the mission, goals, and objectives of Durham Technical Community College.

Essential Functions

Under the direction of the Special Assistant, Institutional Equity and Inclusion and the Office of the President, the Director, Students of Color Success (SoCS) is responsible for offering strategic direction in improving academic success, retention, and graduation rates of underrepresented students. The director has administrative oversight of the program, including: fiscal management, resource development, and advising and coordinating related support.

Job Duties

1. Assess the College’s capacity to support underrepresented student achievement as it pertains to: underrepresented student performance (data trends); academic and support services (historical to current); policies and practices; and, its organizational infrastructure.
2. Coordinate research efforts in developing the College’s Students of Color Success Mission and Strategic Plan; advancing achievement efforts for potential and current underrepresented students.
3. Build a partnership with the College’s research department to identify key performance indicators for establishing baseline data – to monitor performance as initiatives are implemented and then annually for continuous improvement.
4. Build relationships with other North Carolina Community College System colleges and senior institutions, engaging in SoCS work, to benchmark data (retention and graduation); enabling the sharing of best practices, resources, and to stay current of trends that may impact underrepresented student performance (e.g., changes with developmental education, university transfer performance, etc.).
5. Build relationships with the College’s external partners (e.g., Made in Durham, service area K-12 school systems, etc.) to galvanize efforts in creating opportunities for underrepresented students (e.g., recruitment), and develop broad-based support for advancing the SoCS Strategic Plan.
6. Develop and coordinate the work of the SoCS advisory body that will assist with identifying the appropriate curricular and co-curricular activities to support underrepresented students, from application to post-graduation, and serve as SoCS mentors and success coaches as appropriate.
7. Provide guidance and leadership to all areas of the college as it relates to improving underrepresented student college experiences – leading to increased retention and graduation outcomes.
8. Provide presentations on SoCS performance to a variety of audiences (e.g., students, faculty/staff, Trustees, external partners, local/state/national conferences, etc.).
9. Provide training on SoCS related topics to the appropriate audiences (e.g., faculty, advisors, etc.).
10. Provide annual reports on the SoCS Strategic Plan, including recommendations for improving outcomes based on results from previous years.
11. Work collaboratively with specific college departments (e.g., Faculty and Staff Associations, Student Development and Support, College and Career Readiness, Teaching and Learning Center, Center for Academic Excellence, Recruiting, Career Services, First-Year Experience, (University) Transfer Center, Durham Tech Foundation, Marketing, etc.) to facilitate SoCS programming and support.
12. Demonstrate commitment to students by transporting them to and from essential locations when appropriate (e.g., warm-transfer students to ensure that connections are made).
13. Serve on the Equity and Inclusion Council and other college councils, committees, and task forces as appropriate.
14. Manage SoCS administrative processes such as planning, budgeting, and continuous improvement efforts (e.g., evaluation and assessment); in support of the College’s mission, vision, and strategic goals.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical demands described as follows are representative of those that must be met by an employee to successfully perform the essential functions of this job:
• Ability to sit and/or stand for long periods of time.
• Good eye/hand dexterity.

Required Working Hours

A minimum of a 40-hour work week as determined with the supervisor to allow the employee to fulfill assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary to enable four-day or four and one half-day

Hiring Range

$52,500-$57,000 annually (12 months)

Job Type

Full Time Staff

Posting Number


Open Date


Open Until Filled


Special Instructions to Applicants

Men of Color are encouraged to apply.

EEO Statement

Durham Technical Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

*Please mention to employers when applying for this job*