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Data Manager
Delaware Technical Community College in Dover, Delaware
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Date Posted 12/16/2019
Salary -  USD Per Year
Employment Type Fulltime
Application Deadline Open until filled

Position Title

Data Manager

Position Number


Position Type

Regular Full-Time

Hiring Location

Office of the President-Dover, DE

Contact Phone Number


Contact Email Address


Work Location

Office of the President-Dover, DE

Position Specific Details

An incumbent in this class reports the director of research and analytics. An incumbent researches, collects, interprets, analyzes, and reports a variety of data to support all functional areas of the College including but not limited to the Office of the Registrar, Admissions, Financial Aid, and Business Services. The incumbent will be responsible to script SQL querying language utilizing Oracle and MS SQL databases. Furthermore, the incumbent will work independently to solve complex problems relating to data.



Classification Information


Classification Title

Data Manager

Job Code

5075 (FT), 5575 (PT)



Position Pay Grade

B/C 17

Position Type


Summary Statement

An incumbent is responsible for writing queries and creating and maintaining databases to support various reporting needs such as: federal and state reporting; grants; graduate employment reports; trended reports on applications, enrollment, retention, completion, etc.

Nature and Scope

An incumbent in this class reports the director of research and analytics. An incumbent researches, collects, interprets, analyzes, and reports a variety of data for management purposes such as Middles States studies, IPeDS, and the Voluntary Framework of Accountability (VFA). Other areas include: Accounts Receivable, Financial Aid, Admissions, and Registration.

Principal Accountabilities

An incumbent may perform any combination of the below listed accountabilities:

1. Collects, interprets, analyzes, and reports on student data. Examples include: baseline tracking for specific programs in support of Institutional Advancement and/or Research and Analytics, enrollment tracking, statistics for campus Achievement Report, statistics for College Fact Book, etc.

2. Works with research and analytics staff to plan, design, create, and maintain databases to support enterprise applications. Serves as a subject matter expert in Oracle and SQL Server database administration. Implements and maintains security through established security procedures for reports on the report services site.

3. Serves as a report writer, including assisting management in defining report needs. Provides data extractions using external software and maintains external reporting software system set ups on network drives. Responds to requests for report changes. Develops programming specifications, tests, and debugs for ad hoc reporting.

4. Prepares charts, tables, and graphs of data for use in reports and studies.

5. Provides on-site technical guidance to system users related to Oracle applications, networks, productivity tools, and related activities.

6. Analyzes procedures and recommends changes to supervisors and/or administrators.

7. Develops and provides training for faculty and staff as needed.

8. Maintains the security and confidentiality of any proprietary or sensitive information or data in any medium regarding Delaware Tech or its students, faculty or staff. Accessing or disclosing such information or data must be deemed necessary for the performance of one’s job responsibilities and must be authorized by the employee’s supervisor.

9. Performs other related duties as required.

Knowledge Skills and Abilities

Knowledge of the concepts, methods, and techniques of systems analysis including information needs analysis, requirements analysis, and design alternative analysis.
Knowledge of Oracle databases and tools.
Knowledge of relational databases.
Knowledge of spreadsheet and word processing software.
Knowledge of computer programming and standard query language.
Knowledge of general principles of statistics, management, and administrative methods.
Knowledge of report writing techniques.
Knowledge of Windows operating systems.
Knowledge of reporting services (SSRS, Crystal Reports, etc.).
Knowledge of College policies and procedures.
Skill in producing accurate and user-friendly data reports.
Strong interpersonal and communication skills.
Ability to write SQL scripts to pull information from databases.
Ability to work independently to determine methods and procedures on new assignments.
Ability to document operational policies and procedures.
Ability to think creatively and develop creative solutions to management information systems.
Ability to gather, interpret, and analyze data concerning a variety of issues and trends.
Ability to assist other employees in technical and procedural activities.
Ability to communicate effectively, both orally and in writing.
Ability to communicate effectively and relate to a diverse population in a multicultural environment.

Minimum Qualifications

Associate’s degree in a relevant field and four (4) years of relevant experience; or other equivalent combination of education and experience.
Basic SQL skills required, advanced preferred.

Rev. 07/01/18

Posting Details


Posting Details


Posting Number


Number of Vacancies


Desired Start Date


Position End Date (if temporary)


Open Date


Close Date


Open Until Filled


Special Applicant Instructions

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